Privacy Policy

1. Introduction

Welcome to ClearAccent, operated by Sherringford Co., Ltd (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “Service”).

ClearAccent is an AI-powered English pronunciation coaching application that uses Microsoft Azure Speech Services to analyze and score your pronunciation at the phoneme level.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide to Us

Account Information: When you register for an account, we collect:

• Email address
• Information provided by third-party authentication services (such as your name or email address when you sign in with Apple or Google)
• Your native language preference (for curriculum personalization)

2.2 Audio Recording Data

Voice Recordings: When you use the pronunciation assessment feature, we temporarily process audio recordings of your voice. These recordings are:

• Sent to Microsoft Azure Speech Services for real-time pronunciation analysis
• Not stored on our servers after processing is complete
• Not used for any purpose other than providing pronunciation feedback
• Not shared with any third parties beyond Azure Speech Services

2.3 Information Collected Automatically

Device Information: We automatically collect certain information about your device, including:

• Device type and model
• Operating system and version
• Unique device identifiers
• IP address

Usage Data: We collect information about how you interact with our Service:

• Pronunciation scores and assessment results (without audio data)
• Features used and learning progress
• Time and date of access
• App crashes and performance data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Provide real-time pronunciation assessment and personalized learning recommendations
• Generate adaptive curriculum based on your pronunciation patterns
• Create and manage your account
• Process and complete transactions
• Track your learning progress over time
• Monitor and analyze usage trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

Service Providers: We share data with the following third-party service providers:

• Microsoft Azure Speech Services — for pronunciation analysis (audio data processed in real-time, not stored)
• RevenueCat — for subscription and payment management
• Apple — for app distribution and in-app purchases
• Google — for app distribution and in-app purchases

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We are committed to safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. Audio recordings are transmitted securely and are not persisted after analysis is complete.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Audio recordings are processed in real-time and are not retained. Assessment results (scores and feedback) are retained as part of your learning progress data. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. In particular, audio data is processed by Microsoft Azure Speech Services, which may operate in various regions globally. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

9. Children's Privacy

Our Service is not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the “Effective Date” at the top
• Sending you an email notification (for significant changes)

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Sherringford Co., Ltd

Email: contact@sherringford.tech